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Symptoms
The previously installed version of Office 2010 prompts the user to change the hàng hóa key. The screen then disappears, and shows no response when sản phẩm key change is clicked.
Cause
This may be caused when the hàng hóa keys of Office 2010 programs bởi not match.
How to fix
This issue can be resolved by removing the Office 2010 registry values.
The following describes how lớn modify the registry. Incorrect registry modification can cause serious problems, so please proceed with extra caution. For additional protection, you are recommended khổng lồ bachồng up the registry before modifying it. This allows you to restore the registry if a problem occurs. For more information about backing up the registry, see Baông chồng up the registry.
Click Start
If the user trương mục control message appears, enter the administrator password, or clichồng Yes.
In Registry Editor, go lớn the HKEY_LOCAL_MACHINESOFTWAREmongkiemthe.comOffice14.0Registration path.
Tip
If the operating system is Windows 7 64-bit, go to the HKEY_LOCAL_MACHINESOFTWAREWow6432Nodemongkiemthe.comOffice14.0Registration path.
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There are several GUID (Globally Unique Identifiers), consisting of a combination of alphanumeric characters, in the Registration subpath. Each GUID specifies the program that is installed on your computer. Click each GUID to view the registry entries in the right pane, và find và select the GUID that contains the relevant Office program version.
After selecting the GUID that contains the Office program version, find and right-click DigitalProductID & clichồng delete.
Click Yes when the confirm value delete message appears.
Find & right-cliông xã ProductID and clichồng delete.
Click Yes when the confirm value delete message appears.
Cthất bại Registry Editor and restart the computer.
When you run any Office 2010 program, the Enter your hàng hóa key screen will appear. Enter the correct product key khổng lồ complete product key change.
Issue resolved?
Reference materials
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